Privacy Policy

IntellectAI Pte. Ltd. (“IntellectAI”, “we”, “us”, “our”) operates intellectai.one and related advisory services from Singapore. This policy explains how we collect, use, disclose, and protect personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

Information we collect

• Contact and enquiry details: name, email address, phone number, company, solution interest, team size, budget range, preferred consultation date, and message content submitted via our contact form.
• Technical data: IP address, browser type, device information, pages visited, referral source, and timestamps collected through cookies and similar technologies.
• Communications: records of email or telephone correspondence when you engage with our counsel team.
• Engagement data: project notes, workshop materials, and advisory deliverables created during contracted services, handled under confidentiality agreements.

How we use your information

• To respond to enquiries, prepare proposals, and deliver strategic advisory and reasoning system services.
• To improve website performance, security, and user experience through aggregated analytics.
• To send marketing communications where you have provided express consent, with an option to unsubscribe at any time.
• To comply with legal obligations and protect our legitimate business interests.

Legal basis under PDPA

We process personal data based on your consent, contractual necessity for service delivery, and legitimate interests consistent with the PDPA. Where consent is required, we obtain it before collection and allow withdrawal subject to legal and contractual constraints.

Cookies and similar technologies

We use essential and analytics cookies to remember preferences and understand traffic patterns. You may accept or decline non-essential cookies via our banner. Browser settings can also limit cookie storage. See our cookie banner on first visit for choices.

Third-party service providers

We may share data with hosting providers, email platforms, analytics tools, and cloud infrastructure partners that process information on our behalf under contractual safeguards. We do not sell personal data to third parties.

Data retention

Enquiry records are retained for up to twenty-four months unless a longer period is required for active projects or legal compliance. Analytics data is typically aggregated and retained for up to fourteen months. Engagement records are retained per contract terms and applicable law.

Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including access controls, encryption in transit where supported, and staff confidentiality obligations.

Your rights

Under the PDPA, you may request access to, correction of, or withdrawal of consent for the processing of your personal data. Contact us at [email protected]. We will respond within thirty days where required by law.

Cross-border transfers

Some service providers may store or process data outside Singapore. Where this occurs, we assess risks and ensure contractual protections to maintain a comparable standard of protection as required under the PDPA.

Data protection officer

For privacy-related enquiries, contact our Data Protection Officer at [email protected] or write to IntellectAI Pte. Ltd., 1 Changi Business Park Crescent, #03-12, Singapore 486025.

Complaints

If you believe we have not handled your personal data appropriately, contact us first. You may also lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.